how to use our virtual meeting rooms
Teletherapy, also known as online therapy, e-therapy, or video therapy, is therapy delivered through a virtual platform and easily accessed using a computer, laptop, tablet, or through an app on your phone. While it has grown in availability over the last few years, teletherapy has been around since the 1990s in the United States and is considered a highly effective method for therapy delivery. Even greater news, is that a majority of commercial insurance plans will cover this service. If you’ve ever used FaceTime or Skype, it’s essentially the same thing – except more secure and with a qualified therapist or counselor at the other end instead of a distant friend or relative. While there are many interfaces for video conferencing, in terms of the security of the software used, therapists utilizing teletherapy must use specialized software that is fully encrypted, offering a high level of security and privacy. Any software that therapists use for telepsychology must be approved by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This is legislation that ensures data privacy and security for safeguarding medical information, including therapy. Facetime, Google Chat, and Skype are not recommended as they do not meet requirements for confidentiality.
We are offering our clients three interfaces to access virtual therapy: Clocktree, Zoom or Doxy.Me. Using the buttons below will help teach you how!
1) Login into the website prior to your first appointment. If you are using Clocktree, your therapist will send you a link.
2) Create an account with your username and password
3) Zoom requires a short download. Doxy.Me does not.
4) Your therapist will set up your appointment and send you an email with this confirmation and a link to your "meeting room"
4) Login into your email to find the link to your appointment.
5) A few minutes before your appointment time, click the link in your email and you will be automatically connected to your "meeting room"